Support · We’re here to help
Support & Business Inquiry
Get help with OnGLP, privacy, accessibility, subscriptions, your account, or a business inquiry.
App support
Troubleshooting, accessibility, subscriptions, account access, or deletion help.
Privacy questions
Questions about your information, permissions, export, or deletion choices.
Business inquiries
Partnerships, press, product questions, or other company inquiries.
Before you email
Details that help us respond safely and efficiently.
Helpful details include your iPhone model, iOS version, OnGLP version, what you were doing when the issue happened, and a screenshot that does not contain private health or account information.
You can delete your account from Profile > Settings > Account > Delete Account. You may also email us for privacy or deletion help if you cannot access the app.
Do not send medical records, passwords, government IDs, or payment-card details.
This inbox is not monitored for urgent medical needs. If you may be experiencing a medical emergency, contact local emergency services immediately.
Review our Privacy Policy, Terms of Service, and Medical Disclaimer.